Andrew O’Hara

CEO, RAC Insurance (Australia)
With over 25 years insurance industry experience, Andrew is an experienced executive leader with a focus on people and providing high quality products and services to customers. Andrew has extensive knowledge and experience in retail insurance, building personal lines insurance brands and delivering industry-leading claims management service.

Commencing with RAC Insurance in 2013 as an executive leader of Claims Services, Andrew was promoted to the role of CEO in January 2018. As the leader of a member-centred organisation, Andrew believes innovation, collaboration and enabling people to be their best is at the core of driving exceptional member experience. This focus has translated into excellent business results, industry-leading Net Promoter Scores (NPS) for both motor and home insurance products and consistently achieving annual employee engagement scores exceeding 80%.

Professionally and personally, Andrew views gender equity as a corporate and social priority. Believing actions speak louder than words, Andrew became a Male Champion of Change in 2019. He joins a growing cohort of CEOs committed to using individual and collective leadership to elevate gender equality as an issue of importance to achieve sustainable change in the insurance industry.

Andrew is married with a son and two daughters and would like them to grow up in a world where they have access to equal opportunities.